Website and Clinical Information Disclaimer

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following disclaimer, together with our terms and conditions of use.

Last updated 24 September 2026

General Website information

Billows Psychology is operated by Helen Billows, sole trader, ABN 14 155 100 303. Helen Billows is a registered psychologist, registration number PSY0002178432.

Information published on the Website provides general information about Billows Psychology, psychological services, trauma, EMDR, supervision and professional consultation. Public Website information does not take account of any particular person's history, symptoms, risks, needs or treatment goals and is not individual psychological or medical advice, assessment, diagnosis, treatment or crisis support.

No professional relationship through Website use

Viewing the Website, submitting an enquiry, sending an email or receiving an administrative response does not establish a psychologist-client, supervisor-supervisee or consultant-participant relationship with Helen Billows.

A professional relationship begins only after Helen Billows has agreed to provide the relevant service and the applicable consent or service agreement has been completed. The person making an enquiry should continue using existing health and crisis supports unless and until another arrangement is expressly confirmed.

Professional services distinction

Psychological therapy provided through Billows Psychology is a professional clinical service governed by the applicable client consent and service agreement. Professional supervision and consultation are governed by the applicable supervision or consultation agreement.

This Disclaimer applies to public Website information. It does not characterise professional services as general information and does not exclude or reduce the duties applying after a professional service relationship begins.

Suitability and outcomes

Website information cannot establish whether therapy, EMDR, supervision or consultation is suitable for a particular person. Suitability and recommendations require appropriate professional consideration of the relevant circumstances.

Psychological and professional outcomes vary. Information about possible benefits, research findings, clinical experience or common outcomes is not a promise that any person will achieve a particular therapeutic, personal, professional or accreditation result.

Not a crisis or emergency service

The Website, enquiry form, email address and administrative team are not crisis or emergency services and are not monitored continuously. Do not use them for urgent communication.

If a person is in immediate danger in Australia, call 000. For 24-hour crisis support in Australia, call Lifeline on 13 11 14. A person outside Australia should contact the local emergency or crisis service.

Accuracy and external information

Reasonable care is taken when preparing and maintaining Website information. Psychology research, professional guidance, rebate arrangements, fees, availability and law can change. Information is current only as at its stated publication or update date and may not be complete or suitable for every circumstance.

Billows Psychology does not control external websites or third-party services. A link does not necessarily endorse all content or practices of the third party.

Liability and rights that cannot be excluded

To the maximum extent permitted by law, Billows Psychology is not liable for loss caused by relying on public Website content as though it were personalised professional advice or by using the Website unlawfully or contrary to this Disclaimer.

Nothing in this Disclaimer excludes, restricts or modifies any professional duty, consumer guarantee, right, remedy or liability that cannot lawfully be excluded, restricted or modified.

Contact

Questions about this Disclaimer may be sent to admin@billowspsychology.com.

COPYRIGHT NOTICE

This website and its contents are the copyright of Billows Psychology – © 2026. All rights reserved.

​Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following. You may print or download contents to a local hard disk for your personal and non-commercial use only. You may copy some extracts only to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

​You may not, except with our express written permission, distribute or commercially exploit the content. You may not transmit it or store it on any other website or other form of electronic retrieval system.