Out of Hours Support
Billows Psychology is a private provider of psychology services. Therapy is provided via prearranged, scheduled appointments.
While we do our best to meet support needs, there is limited availability for contact outside of schedule appointments. We may not have an opportunity to respond to between session contact prior to your next appointment so this should not be relied upon for emergency matters.
Billows Psychology is not an emergency service. We are not able to respond to urgent or emergency matters and our communication channels (Phone, SMS, Fax, Email) are not monitored outside of standard business hours.
For urgent concerns relating to mental health or other emergencies please contact the appropriate emergency service. Some available services are listed below for your convenience.
Mental Health Triage
13 14 65
Calling this number will connect you to a triage service where you will be connected with the appropriate service, whether that be another organisation or emergency services.
Lifeline
13 11 14
24/7 crisis support for anything mental health related, whether people experiencing distress or thoughts of suicide. You can also contact lifeline if you are worried about someone else's mental health.
Lifeline offer 24/7 online chat, here: Chat with us
They also offer 24/7 text support via 0477 13 11 14
LETSS
1800 013 755
The Lived Experience Telephone Support Service offer phone and online chat to support people experiencing emotional distress and suicidal thoughts and feelings. This service is staffed by individuals who have lived experience of recovery and managing challenges in their mental health.
Beyond Blue
1300 22 4636
24/7 support for anything - whether there is something on your mind, you need someone to talk to, or you're worried you might hurt yourself. You can also contact BeyondBlue if you are worried about someone. Online chat also available every day,
1pm to 12am (AEST) here: Chat online
1800RESPECT
1800 737 732
24/7 support for people experiencing violence and abuse. Family and friends who are concerned about someone else experiencing violence and abuse can also access this service. Online chat also available 24/7, here: Chat online
Mensline Australia
1300 78 99 78
Free 24/7 professional counselling support for men with concerns about mental health, anger, family violence (using and experiencing), addiction, relationships, stress and wellbeing. Online chat is available here: https://mensline.org.au/phone-and-online-counselling/